DELIVERY & SHIPPING
Standard delivery is a Tracked 48 service via Royal Mail. If your order is over £40, standard delivery will be free and automatically deducted at checkout. Standard delivery Post Office drops are dispatched on Tuesdays and Fridays at 12pm.
If you need your order sooner, it can be sent via Express delivery which is a Tracked 24 service via Royal Mail. If your order is placed before midday Monday to Friday, it will be dispatched on the same working day.
If you live within a certain distance of our floating(!) studio in London, your delivery will qualify for a free eco bike delivery and will be delivered in person. You will be notified at checkout if you fall within the boundaries and given the option to select it. These orders are typically delivered within 4 - 5 working days but you can email us if you need it sooner and we'll do our best to accommodate you.
For any personalised orders, please see lead times on the relevant product description page.
Please do get in touch via email@example.com for any special delivery requirements, lost parcels or tracking information.